Return and Refund

JT lashes 247 Return Policy

We are committed to providing our customers with the highest quality false eyelashes. If for any reason you are not satisfied with your purchase, we will gladly assist you with an exchange according to the following policy:

Return Conditions:

Timeframe: Customers can return products within 7 days from the date of receipt.

Product Condition:

False eyelashes must be in their original condition, unused, and free from any adhesive or other substances.

The original packaging and any accompanying accessories must be included.

Any seals (if applicable) must be intact.

Invoice: Customers must present the original invoice or order number for verification.

Reasons for Return:

Defective Eyelashes: Product defects, damages, or does not match the description.

Incorrect Size or Style: The received product does not match the ordered item.

Non-returnable Items:

Used false eyelashes.

Items purchased on sale or with a discount.

Products damaged due to customer misuse.

Return Procedure:

Step 1: Contact JT lashes 247 at +61 452 265 865 or jtlashes247@gmail.com

to notify us of your return request.

Step 2: Provide complete information about your order, the product to be returned, and the reason for the return.

Step 3: Ship the product back to our address: 2 Araluen Road, Lansvale, NSW 2166, Australia.

Step 4: Upon receipt and inspection of the returned product, we will process your exchange.

Refund Method: Refunds will be issued to your original payment method.

Refund Timeframe: Refunds will be processed within 7 business days of our receipt of the returned product.

Note:

This policy is subject to change without prior notice.

For more information, please contact us.

We are always listening and ready to assist our customers to ensure their complete satisfaction.